PRIVACY POLICY

Tripl3 A Precision Auto Care
Effective Date: October 29, 2026

Tripl3 A Precision Auto Care respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our business, or requesting automotive services.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect personal information that customers voluntarily provide when contacting us, requesting estimates, scheduling appointments, or receiving automotive services.

This information may include:

Full name
Phone number
Email address
Service address or vehicle location
Vehicle year, make, model, and other identifying information
Vehicle maintenance and repair concerns
Appointment and service history
Payment and transaction details

We collect only the information reasonably necessary to communicate with customers and provide our services.

2. How We Use Your Information

Tripl3 A Precision Auto Care may use customer information to:

Respond to inquiries and service requests.
Schedule and confirm appointments.
Provide estimates and automotive services.
Communicate regarding diagnostics, repairs, and service updates.
Process payments and maintain transaction records.
Maintain accurate customer and service records.
Address customer concerns or disputes.
Comply with applicable legal obligations.

We do not sell customer personal information.

3. Customer Communications

Customers may receive phone calls, emails, or text messages related to requested automotive services.

These communications may include appointment confirmations, scheduling updates, estimates, repair information, and payment-related matters.

Tripl3 A Precision Auto Care does not currently use automated text messaging campaigns.

Customers may request that nonessential communications stop by contacting our business.

4. Payment Information

Payments for automotive services are handled through the payment methods accepted by Tripl3 A Precision Auto Care.

Our website does not currently process online payments directly.

When third-party payment processors are used, payment information may be handled according to the processor's security practices and privacy policies.

Tripl3 A Precision Auto Care does not intentionally store complete credit card numbers or sensitive payment authentication information.

5. Website Cookies and Technology

Our website is hosted through Wix.

Wix may use cookies and similar technologies necessary for website functionality, security, performance, and technical operations.

These technologies may collect limited technical information, including:

Browser type
Device information
IP address
Website activity
General location information derived from technical data

Tripl3 A Precision Auto Care does not currently intentionally use advertising tracking tools or targeted advertising cookies.

Visitors may manage certain cookie preferences through their browser settings.

6. Information Sharing

Tripl3 A Precision Auto Care does not sell, rent, or trade customer personal information.

Information may be shared when reasonably necessary with:

Service providers assisting with business operations.
Payment processors handling authorized transactions.
Parts suppliers when necessary to fulfill customer requests.
Technology providers supporting website or communication services.
Government authorities when disclosure is legally required.

We limit information sharing to legitimate business purposes and applicable legal requirements.

7. Data Security

Tripl3 A Precision Auto Care takes reasonable measures to protect customer information against unauthorized access, disclosure, alteration, or misuse.

However, no electronic transmission or storage system can be guaranteed completely secure.

Customers should avoid sending sensitive financial information through unsecured communication channels.

8. Information Retention

We retain customer information only as long as reasonably necessary for business operations, service documentation, accounting, dispute resolution, and compliance with applicable laws.

Information that is no longer required may be securely deleted or otherwise disposed of according to applicable requirements.

9. Your Privacy Choices

Customers may contact Tripl3 A Precision Auto Care to:

Request information about personal data maintained by our business.
Request corrections to inaccurate contact information.
Request deletion of personal information, subject to applicable recordkeeping requirements.
Update communication preferences.
Ask questions regarding the handling of personal information.

We will review requests and respond as required by applicable law.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services.

Tripl3 A Precision Auto Care is not responsible for the privacy practices, security, or content of independently operated third-party websites.

Customers are encouraged to review the privacy policies of any third-party services they use.

11. Children's Privacy

Our website and automotive services are intended for individuals seeking vehicle maintenance and repair services.

We do not knowingly collect personal information directly from children under the age of 13.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to address the matter in accordance with applicable law.

12. Changes to This Privacy Policy

Tripl3 A Precision Auto Care may update this Privacy Policy periodically to reflect changes in business practices, website functionality, or legal requirements.

Any updates will be posted on our website with a revised effective date.

Customers are encouraged to review this policy periodically.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Tripl3 A Precision Auto Care

Phone: (214) 471-5958
Email: tripl3aprecisionautocare@gmail.com
Website: www.tripl3aprecisionautocare.com
Service Area: North Texas