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TERMS OF SERVICE

Tripl3 A Precision Auto Care
Effective Date: October 29, 2026

Welcome to Tripl3 A Precision Auto Care. By scheduling an appointment, requesting an estimate, or authorizing automotive services, you agree to the following Terms of Service, subject to applicable law.

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1. Services Provided

Tripl3 A Precision Auto Care provides mobile automotive diagnostics, maintenance, and repair services throughout designated service areas in North Texas.

Services are performed at customer locations and are subject to technician availability, vehicle condition, location accessibility, and safety requirements.

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2. Appointments and Scheduling

Appointments are scheduled based on availability.

Customers must provide accurate contact information, vehicle details, and service locations.

Arrival times are estimates and may change due to traffic, weather, previous appointments, or unforeseen circumstances.

Tripl3 A Precision Auto Care reserves the right to reschedule or decline services when necessary for safety or operational reasons.

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3. Diagnostic Fees

Diagnostic services start at $75. The final diagnostic fee may vary depending on the vehicle, the complexity of the problem, and the testing required.

Customers will be informed of the applicable diagnostic fee before services begin.

Same-Day Repair Credit: The diagnostic fee will be applied toward the repair cost when the customer authorizes and completes the repair on the same day as the diagnostic service.

If repairs are not completed that same day, the diagnostic fee remains payable and is not automatically credited toward future repairs.

Diagnostic services do not guarantee that every existing or potential vehicle problem will be identified.

 

4. Estimates and Repair Authorization

Estimates are based on the information available at the time of inspection.

Additional mechanical problems may be discovered during the diagnostic or repair process.

Customers will be notified of additional recommended repairs and associated costs.

No additional chargeable repairs will be performed without customer authorization.

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5. Parts Purchasing and Refund Policy

Customers may purchase and supply their own replacement parts or provide funds to Tripl3 A Precision Auto Care to purchase parts on their behalf.

The following refund conditions apply:

Funds Provided Before Purchase: If a customer provides funds to Tripl3 A Precision Auto Care for replacement parts and the parts have not yet been purchased, those funds are fully refundable.

Customer-Purchased Parts: Parts purchased directly by the customer are subject to the return and refund policies of the merchant from whom they were purchased.

Parts Purchased by Tripl3 A Precision Auto Care: When Tripl3 A Precision Auto Care purchases parts on behalf of a customer, any subsequent return or refund is subject to the original merchant's return and refund policy.

Nonreturnable Parts: If the merchant does not accept a return or issue a refund, Tripl3 A Precision Auto Care is not obligated to independently refund the purchase price, except as required by applicable law.

Tripl3 A Precision Auto Care may decline to install parts that are incompatible, defective, unsafe, or otherwise unsuitable.

All parts purchases and refunds will be handled according to applicable merchant policies and consumer protection laws.

 

6. Labor and Parts Warranties

Tripl3 A Precision Auto Care does not currently offer a separate voluntary labor warranty.

Any applicable warranty on replacement parts is determined by the manufacturer, retailer, or supplier from which the parts were purchased.

Customers are encouraged to retain receipts and warranty documentation for replacement parts.

The absence of a voluntary labor warranty does not eliminate any rights or remedies available to customers under applicable law.

 

7. Payment Terms

Payment is due immediately upon completion of the authorized service.

Tripl3 A Precision Auto Care does not currently require deposits for service appointments.

When customers request that Tripl3 A Precision Auto Care purchase parts on their behalf, funds for those purchases may be provided in advance according to the arrangement agreed upon by both parties.

Customers are responsible for all authorized labor, diagnostic services, parts, and other disclosed charges.

 

8. Cancellations and Rescheduling

Tripl3 A Precision Auto Care does not currently charge cancellation fees.

Customers are encouraged to provide advance notice when canceling or rescheduling appointments.

The business reserves the right to reschedule appointments due to weather, safety concerns, technician availability, or unforeseen circumstances.

 

9. Customer Responsibilities

Customers agree to provide a safe and accessible location for automotive services.

Customers must:

  • Ensure the vehicle is available at the scheduled location.

  • Provide accurate information regarding known vehicle problems.

  • Obtain permission for repairs on private or restricted property when necessary.

  • Keep children, pets, and bystanders away from the work area.

  • Provide sufficient space for repairs to be performed safely.

Tripl3 A Precision Auto Care may decline or discontinue services when conditions create an unreasonable safety risk.

 

10. Mobile Service Limitations

Certain automotive repairs may not be suitable for completion at a customer location.

Services may be postponed or declined due to weather conditions, insufficient workspace, equipment limitations, property restrictions, or safety concerns.

Customers may be advised to seek assistance from a properly equipped automotive repair facility when necessary.

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11. Existing Vehicle Conditions

Tripl3 A Precision Auto Care is not responsible for unrelated preexisting mechanical problems or vehicle defects that were not caused by its services.

Additional problems may become apparent during diagnostics or repairs.

Nothing in this section limits responsibility for damage caused by the business where liability is established under applicable law.

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12. Vehicle Documentation

Tripl3 A Precision Auto Care may document vehicle conditions, diagnostic findings, and completed repairs through photographs, videos, or written records.

These records may be used for service documentation, customer communication, and dispute resolution.

Identifiable customer information or vehicle images will not be used publicly for marketing without appropriate permission.

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13. Website Use

Information provided on our website is intended for general informational purposes.

Services, pricing, and availability may change without prior notice.

Customers should contact Tripl3 A Precision Auto Care to confirm current service availability and applicable pricing.

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14. Limitation of Liability

To the extent permitted by law, Tripl3 A Precision Auto Care is not responsible for losses resulting solely from preexisting vehicle defects, inaccurate customer information, or circumstances beyond its reasonable control.

Nothing in these Terms excludes liability or limits customer rights where prohibited by applicable law.

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15. Governing Law

These Terms of Service are governed by the applicable laws of the State of Texas.

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16. Changes to These Terms

Tripl3 A Precision Auto Care reserves the right to update these Terms of Service periodically.

Changes will be posted on our website with an updated effective date.

Updates do not retroactively change previously agreed service terms without appropriate consent.

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17. Contact Information

Tripl3 A Precision Auto Care

Phone: (214) 471-5958
Email: tripl3aprecisionautocare@gmail.com
Website: www.tripl3aprecisionautocare.com
Service Area: North Texas

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